How to Buy | Codiac

Reloadable Fare Card

We’re introducing a new reloadable fare card to make paying your fare easier and more flexible. As part of this change, the existing disposable cards are being phased out. The current cards will no longer be accepted as of May 12.

Online portal

Make the most of your card

Protect your balance on a lost or stolen card.
Access your transaction history.
Check your card balance
Register multiple cards to one account. Perfect for families.

How to pay

With the new system, you can pay using a reloadable fare card, the Codiac+ mobile payment application, or cash. New fareboxes have been installed to support all payment options and make boarding quicker and more convenient.

Reloadable Fare Card FAQs

Where can I buy the reloadable card?

The new cards will be available for purchase at the regular points of sales listed at the bottom of the web page. You can also order a card through the online portal: codiac-prod.gfcp.io/efare/. The cards ordered online can either be mailed to your home for a $2 fee, or you can pick it up at the Codiac Transpo headquarters (140 Millenium Blvd.).

How do I create an account?

Visit our online portal (codiac-prod.gfcp.io/efare/) to create an account. Click the ‘sign up’ button on the righthand side of the top menu. You’ll be prompted to fill out a form asking for your name, email address, and a password for your account.

How do I add passes to my account?

Once your account has been created you can buy passes by selecting the ‘get a new card’ button or you can register an existing card. When you buy a new pass, you can choose between three products: period passes (30-day passes), ride passes (1, 10, and 20-ride passes), and pay as you go. Select the type of pass you would like to purchase and click the ‘view cart’ button to enter your shipping information. Complete the purchase by selecting ‘go to checkout’ and adding your credit card information. Cards can be reloaded online without needing to register the card to an account.

Can I reload my fare card in person?

Reloadable fare cards can only be reloaded in person at the Codiac Transpo headquarters (140 Millenium Blvd.). Reloading is not available at other retailers such as Shoppers Drug Mart. You can also contact us at info@codiactranspo.ca or 506-857-200 to add passes to your account.

How do I use the reloadable card to board the bus?

Tap the reloadable card on top of the farebox to board the bus. The screen will display your balance.

When do the current cards stop working?

Current cards will no longer be accepted as of May 12. New fareboxes will be installed on buses between May 4 and 11. During this transition period, transit service will be free. You can transfer the balance from your old card to your new reloadable fare card by contacting info@codiactranspo.ca or call 506-857-2008.

How do students and seniors qualify for discounted fares?

Seniors and students are eligible for discounted 30-day passes. To receive the discount, we need to verify eligibility with a valid piece of identification that includes the date of birth. Once you’ve created your account on the online portal (codiac-prod.gfcp.io/efare/), you must visit Codiac Transpo (140 Millennium Blvd., Moncton) to show your ID in person (students must also bring their student card). When the validation process is complete, you will have access to the senior or student pricing directly in your online portal.

How much does the card cost?

The reloadable fare card will be free until October. After that, there will be a $4 fee.

Can I transfer my balance from an old card?

Yes. To transfer, please contact us via email at info@codiactranspo.ca or call 506-857-2008. Please note that you must have a reloadable fare card before doing the transfer.

How do I check my balance?

Sign in to your account through the online portal (codiac-prod.gfcp.io/efare/). From the left-hand menu, select ‘my cards’, then choose ‘manage card’ for the card you’d like to view. Your balance will be displayed there.

What do I do if my card is lost or stolen?

Contact Codiac Transpo at info@codiactranspo.ca or (506) 857-2008 to report the stolen/lost card. Make sure to register your reloadable fare card on the online portal (codiac-prod.gfcp.io/efare/) to benefit from balance protection. Please note that there is a $10 fee to replace lost/stolen cards.

How do I use the new farebox?

> Reloadable card: tap card on top of farebox (there will be an icon with a card and a wifi symbol). >Codiac+ mobile ticket: scan the QR code on bar code scanner on the farebox to validate mobile ticket. >Cash: Insert exact change or bills to pay on farebox. The screen will show that the selected payment method has been accepted.

Can I still pay with cash?

Yes. The new farebox still accepts cash as payment to board the bus.

Does the farebox return change?

The farebox does not provide change, so please be sure to have the exact fare ready. The cost of the trip is $3.

How do transfers work?

You may request a paper transfer from the bus operator after tapping or scanning your card on the farebox. The transfer is valid for up to 90 minutes.

What about the U12 and U18 (Dieppe specific) passes?

These passes will be visually validated for the time being.

Are passes available immediately after reloading my card online?

The passes will be available immediately after reloading card online.

Terms of Use for reloadable cards

Non-refundable, non-transferable, and not intended for continuous travel on the same bus

Discounted Pass Eligibility

Student Pass Eligibility

The Student Fare is available to eligible full-time post-secondary students and high school students in the Codiac Transpo service area (Moncton, Dieppe, and Riverview).

You can register for and pick up your discounted Student Pass at Codiac Transpo or Moncton City Hall.

Who is eligible?

You qualify for the Student Fare if you:

Are enrolled full-time at an accredited public or private post-secondary institution located in Moncton, Dieppe, or Riverview.
Are a high school student in Moncton or Riverview. Eligible Dieppe students can register for the Dieppe Youth Program, which provides free transit.
Provide a valid student ID and proof of current full-time enrollment.
Maintain full-time enrollment for the duration of your pass.
Are participating in a co-op, internship, or work term while maintaining full-time enrollment and can provide proof of eligibility.

Who is not eligible?

The Student Fare is not available to:

Part-time or continuing education students who are not enrolled full-time.
Students attending post-secondary institutions outside Moncton, Dieppe, or Riverview.
Individuals who have graduated, withdrawn, or are no longer enrolled full-time.
Residents of Moncton, Dieppe, or Riverview who are enrolled only in online programs offered by institutions outside Moncton, Dieppe, or Riverview.

Codiac Transpo may request proof of enrollment at any time. Student Fare privileges may be suspended or revoked if eligibility requirements are no longer met.

Senior Pass

The Senior Fare is available to customers who are 65 years of age or older.

You can register for and pick up your discounted Senior Pass at Codiac Transpo or Moncton City Hall.

Who is eligible?

You qualify for the Senior Fare if you:

Are 65 years of age or older.
Provide government-issued photo identification or other acceptable proof of age.

Codiac Transpo may request proof of age at any time to verify eligibility for the Senior Fare.

Codiac+

We launched Codiac+, a new mobile payment app! With Codiac+, you can buy and manage your transit passes directly on your smartphone.

ℹ️ Codiac+ is an additional service. Riders can still use existing transit passes and make cash payments through the farebox.

Transit passes will no longer be sold through the HotSpot app. Mobile pass purchases will be available exclusively through Codiac+.

Download on App Store

Download on Google Play

Codiac+ FAQ

Where can I download the app?

The app is available on the Apple App Store for iPhones and the Google Play Store for Androids.

Is the app free to use?

Yes! There are no fees to download the app and no monthly charges.

What payment methods are accepted?

Codiac+ accepts Visa and Mastercard.

How do I create an account?

After downloading the app, open the menu by clicking the icon in the top left corner and select ‘Log in’ to begin the registration process. You’ll be prompted to create an account by sharing your first name, last name, email address and a password. Click ‘register’ and your account will be created.

How do I use Codiac+ to board the bus?

Activate your pass by going to ‘my wallet’ or ‘my passes’, select the pass you want to use for your ride, and show the pass to the bus operator. You’ll have 10 minutes to show the driver your pass after it’s been activated.

What transit services accept Codiac+?

Codiac+ is available on all Codiac Transpo buses operating in Moncton, Dieppe, and Riverview.

Do I need to be connected to the internet to use the app?

You need an internet connection to log in and to buy tickets or passes. Once you’re logged in, you can activate tickets or passes you’ve already purchased without an internet connection. If you don’t have internet access and are unable to use a previously purchased ticket or pass, please contact codiacplus@garival.com or call 506-857-2008.

Will my existing passes in HotSpot still be valid?

You will no longer be able to purchase transit passes through HotSpot. All 1, 10, and 20-ride passes that were purchased on HotSpot before March 31 will be honoured until April 30. Any remaining multi-ride passes after April 30 must be transferred to your new Codiac+ account. To transfer, please contact us via email at codiacplus@garival.com or call 506-857-2008.

What kind of passes can I purchase using the Codiac+ app?

You can purchase 30-day passes (adult, senior, and student) as well as 1, 10, and 20-ride passes.

How do I add passes to my account?

You can purchase a pass by either selecting ‘my passes’ or ‘my wallets’ from the left-hand menu. You will see a ‘buy’ button at the bottom of the screen. Once you click it, a new page will appear with pass options. Add the pass you wish to purchase, click continue at the bottom of page, and input your credit card information.

How do transfers work?

After selecting your pass, a prompt will appear asking if you’d like to add a transfer. Tap Purchase to continue (you will not be charged for the transfer). The transfer pass will then be added to your account and displayed on your screen. When you're ready to board your next bus, tap the transfer pass to activate it. Once activated, the transfer is valid for 10 minutes. Activating the transfer generates a QR code with a live countdown timer. As you board, scan the QR code at the farebox to validate your transfer and complete boarding.

Can I use the same Codiac+ account on multiple devices?

No. For security reasons, your Codiac+ account can only be active on one device at a time.

Can I share my passes with friends or family?

No. Passes purchased on your phone are for your use only. If you attempt to share these with other people, you may be denied boarding and lose the privilege of using the application.

Can students and seniors buy discounted 30-day passes using the app?

Seniors and students are eligible for discounted 30-day passes. To pay through the app and receive the discount, we need to verify your eligibility with a valid piece of identification that includes your date of birth. Once you’ve created your account in the Codiac+ app, you must visit Codiac Transpo (140 Millennium Blvd., Moncton) to show your ID in person (students must also bring their student card). Once this validation process is complete, you will have access to the senior or student pricing on the Codiac+ app.

How do I continue using the application if I change my device?

If you lose your phone or get a new one, email codiacplus@garival.com and include the email address linked to your account. Once we receive your request, we’ll release your account from your old device. You can then install the app on your new device and log in. All previously purchased tickets, passes, and preferences will still be available. Please allow up to 24 hours for this request to be processed.

In what language is the app available?

Codiac+ is available in both English and French. It will automatically display in the language set on your phone. To change the app’s language, simply update your phone’s language settings.

What should I do if the app isn’t working?

Please alert the team at Codiac Transpo by emailing codiacplus@garival.com or calling at 506-857-2008.

Where to buy

CCNB - 505 Rue du College, Dieppe, NB

Passes Available: Student 30-day