Riding the bus

Get ready to load your bike

• While waiting for your bus, remove loose items from your bicycle – water bottles, saddlebags, and items that might obstruct the driver’s view.
• Inform the driver that you need to use the bike rack. You are responsible to load your bike.
• Always approach the bike rack from curbside.
• Wait for other bikes to be unloaded before installing yours.
• Always load your bike starting with the empty slot closest to the bus first. Children under 13 must have an adult load their bikes.
• Locking your bike to the rack is not permitted.
• Codiac Transpo is not responsible for damages to bikes, or for lost or stolen bikes.

Load your bike

• Hold your bike with one hand and squeeze the lever to lower the rack.
• Lift your bike onto the rack, ensuring the front and back tires are in the correct slot.
• Pull out the tire arm hook and let it rest on the highest point of your tire. 

Unload your bike

• When exiting via the front door let the driver know you will be unloading your bike.
• Bikes are easy to remove no matter what slot they are in. Remove the tire arm and remove your bike to the sidewalk or curb side only.
• If no other bikes are being added, squeeze the handle and lift until the rack locks in place.
• Finally, signal to the driver when you are finished.
• Once the bus has left make sure to check for traffic before beginning to ride.

Open strollers must use the priority seating area:

• Priority seating is located at the front of the bus and is available of a first-come, first-served basis.
• Use the pull handle located under the seats to flip the seats to an upright position.
• Move the stroller into the space so as not to block the aisle.
• The child should remain in the stroller with the safety belt fastened.
• Set the stroller brake and keep it engaged at all times when the bus is in motion.
• Hold the stroller securely for the duration of the trip.

Passengers in wheelchairs take precedence for priority seating. 

If priority seating is not available, or if it becomes unavailable en route, passengers with open strollers must: 

• Move to a non-priority seating area.
• Remove the child from the stroller.
• Fold the stroller and store it between seats.
• Hold and secure the child.

Passengers must ensure they have full control of the stroller at all times and that they do not interfere with the safety or comfort of other passengers.

The bus operator has complete discretion on whether to accommodate an open stroller – passengers may be asked to close strollers even if they meet the guidelines, depending on if there is enough room to accommodate it, or if there is a question of passenger safety. In case of a dispute, please find an alternate seat and contact Codiac Transpo to lodge an official complaint.
 

Snow clearing

Bus stops with shelters are all cleared of snow within 48 hours after the end of snow accumulation. Bus stops without shelters are only cleared of snow in high traffic areas or to alleviate safety concerns. When bus stops are not clear of snow, the bus will stop and pick up the waiting public in the nearest cleared driveway.

Winter storm delays

While our buses can operate in storms, including heavy snow and freezing rain, weather conditions can cause delays. We encourage passengers to take an earlier trip during winter weather events to ensure they arrive on time. 

Winter storm cancellations

Our drivers are trained to drive in winter conditions and provide a safe alternative for winter travel to our customers. We remain running as long as it is safe to do so for both our drivers and customers.

Closures

In the event of a closure due to winter weather, a two-hour advance notice is provided before the last route to ensure all passengers have an opportunity to get home. When this occurs, notice is provided in the following ways: 

codiactranspo.ca – homepage alert

• Codiac Transpo App Alert
• Codiac Transpo Facebook page post
• a notice sent to media

Codiac Transpo is not responsible for the decisions of private businesses when it comes to closures. Employees should take concerns to their employers.
 

Codiac Transpo offers a number of online services that help make your transit experience easier.

Track your bus 

Our online tracker will show you where your bus is and provides updated arrival times based on detours, delays, etc.
Subscribe for alerts: Never miss a notice again – subscribe for alerts and get notifications sent directly to your phone. Customize your subscription to receive notification only of the routes you choose.

Get arrival times by text

Text your bus stop location and route number to 506-306-2772 and get an immediate response with the next buses. If your stop has a shelter, your bus stop number can be found at the top of the outside of your shelter. If you are at a bus stop, it can be found on the sign. In Moncton, stop numbers start with "M", in Riverview, they start with "R", and in Dieppe, they start with "D" and are followed by four digits (e.g.: M0263).

Trip planner 

Trip planner gives you route options based on where you are, where you need to go, and when you need to get there. It can also help you plan ahead to get to your destination on time.

To access tools: 

• Download the Codiac Transpo app
  • iPhone
  • Android
• Or view the app online
• Register for an online account to set your favourite routes for quick access.